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Did Zoom finally crash? The app experienced a nationwide outage

Server overload.

words by: Sahar Khraibani
Aug 27, 2020

On August 24, many of the nation’s colleges and universities were set to open their virtual doors—most of whom have gone fully online for the Fall 2020 semester. And lo and behold, on the first day of classes, a nationwide Zoom outage derailed those plans.


Zoom, the video-conferencing app that basically carried us through the early days of the pandemic and made remote working a possibility, is not new to experiencing glitches


This glitch struck fear in the heart of educational institutions, and instructors, who have spent all summer working and preparing their online classrooms. But the outage didn’t last too long, and the glitches were fixed on the same day


Though the world of tech has allowed us so many alleyways of innovation and possibilities, Monday’s glitch offered us a brief glimpse of a pandemic-era nightmare. Internet services such as Amazon and Facebook (even Instagram), go down all the time—but few of those have been crucial in the development of pandemic-era remote business and learning. These days, when Zoom goes down, it is akin to a power outage, making us appreciate and understand how crucial it is for our world that is still enduring the ravaging effects of COVID-19.


We have gotten so accustomed to software working that when it goes dead for a couple of hours we realize how dependent we are on it. Hopefully, we won’t be experiencing many of these glitches in the future, until we are able to meet in person again.